Next generation queuing & booking

No more standing in queues! Supercharged customer flow Easiest appointment booking ever. Next generation queuing & booking
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Elevate your customer service efficiency

Obtain all the necessary information about visitors' needs beforehand & boost your customer service speed on-site
Qticket for business
%
Shorter Physical Queues
%
less Phone Calls
%
less No-Shows

Our Software

Tailor-made for financial, medical, and public institutions and industries with high-security requirements. We upgrade & automate your existing queuing and appointment scheduling systems through a simple integration, allowing you to bring your service quality to a new level without additional investment in new hardware or employee training.

Simple & safe virtual queues for a streamlined customer flow. Integration with your existing queuing hardware. Access to clients via Qticket free mobile app.

Reliable, user-friendly booking management to handle all your appointments with ease. Integration with your existing queuing and appointment booking system & calendar. Access to clients via your webpage or Qticket free mobile app.

Key Benefits

Organized & Safe
Customer Flow

Eliminate physical crowding in congested waiting areas, redirect customers to nearby branches with the shortest waiting time, organically redistribute visitor traffic evenly throughout the day & comply with social distancing restrictions

Resource Optimization

Reduce administrative overhead, improve staff efficiency, increase turnover & serve more visitors daily with fewer resources

Superior Customer Service

Improve customer experience and reduce complaints with a user-friendly alternative to on-site queuing and cumbersome traditional appointment scheduling

Reduced No-shows

Send out automated reminders with built-in cancelation and rescheduling buttons that allow customers to the self-serve outside of your business hours

Business Intelligence & Analytics

Dive into data insights through auto-generated reports with custom parameters & instant feedback from visitors on their experience through surveys with custom rules and conditional logic

Easy Transition to Online Offerings

Offer visitors an opportunity to receive services online before joining an on-site queue or signing up for an appointment, redirect customers to your website & promote your service digitization

Empower your visitors with safe & stress-free
access to your services anytime, anywhere

Easy availability on all devices

Convenient access to your services in just a few clicks via your company's webpage and Qticket free mobile app.
Devices

Excellent UI for multi-location establishments

Clean and intuitive design to cater to users of all levels of tech proficiency. Specially created for institutions with several service points with high customer flow.

Key features & tools

Mobile-first, modern, simple, user-friendly booking systems that can do it all.
Real-time Bookings

Visitor traffic monitoring at each service location & booking availability according to real-time status

Language localization

Multilingual interface in over 140 languages to enhance visitor experience according to their preference

Priority Lines

Tailored, pre-defined rules to grant immediate access to services for customer segments of your choice

Pre-filled Forms

Transfer of order number or other data of your preference upfront for faster visitor service on-site

Qticket app key features & tools
Customer Surveys

Instant feedback from visitors on their service experience to identify areas of improvement

Automated Reminders

Automated notifications about upcoming appointments with built-in cancelation and rescheduling buttons

Mapping

Representation of the nearest branches or customer service centers on the map by client's geolocation

User Authentication

Verification with phone number, email, customer ID, or another method of your preference

Simple Integration

Integration with your existing systems & front-end customization to fit your website design

Don’t see what you’re looking for? Don’t worry, we customize according to your individual requirements.

Our Customers

FAQ

1. Does Qticket sell queuing hardware?

No. We either upgrade & automate your existing queuing and appointment scheduling systems through a simple integration, or provide standalone solutions in case you have no existing technical base.

2. Are Qticket solutions GDPR compliant?

Qticket solutions are fully compliant with General Data Protection Regulation (GDPR). We are committed to safeguarding the personal information we process, and aim at providing a consistent approach to data protection through the development and implementation of relevant policies, procedures, controls and measures to ensure maximum and ongoing compliance. Furthermore, we recognize our obligations in updating and expanding our approach to meet the demands of the applicable national data protection laws around the world, as well as individual requirements of our clients.

3. What are the requirements to implement Qticket solutions for our business?

None. In case you don’t have existing queuing & appointment scheduling systems in place, we offer standalone solutions. There are no additional hardware requirements.

4. How much time does it take to implement Qticket solutions?

It takes 3-7 business days on average. Custom requests may take longer.

5. Is it possible to integrate Qticket solutions into our own app?

Yes, Qticket can be integrated with your mobile app through an API.

6. How much do Qticket solutions cost?

Pricing depends on the selected set of features and number of work stations (customer service locations and/or specialists). As Qticket offers software licensing on a subscription basis (SaaS), you will be billed monthly. To receive a quote that’s tailored to your requirements, don’t hesitate to contact us.

7. Can we use Qticket solutions offline?

No, Qticket is cloud-based.

GDPR Compliance
Cybersecurity
24/7 Tech Support
Frequent Updates

Starting from 30€ monthly.

Request demo & monthly pricing.
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